You will be asked to provide these details during the booking process and also during the check in process.

To facilitate an expedited check in process, please ensure that you have checked in online in advance.  The documents required for check in are your passport, credit card and your booking reference. 

It is mandatory to have valid documentation prior to your embarkation. You will have to provide at least a valid passport ID. Guests without a valid passport may be declined to go onboard.

We welcome pregnant guests who will be no more than 23 weeks pregnant at any time during the Journey. Our guests are requested to seek medical advice before travelling. At any stage of their pregnancy, they must obtain a medical certificate from a doctor confirming their fitness to travel on board the vessel considering the specific itinerary. Explora Journeys expressly reserve the right to refuse boarding rights to any Guest who appears to be in any advanced state of pregnancy or who does not provide the medical certificate and shall have no liability in respect of such refusal.

Passport and visa requirements, and regulations with regards to inoculations and other health requirements vary by destination and often change.  It is the responsibility of each guest to obtain the required documentation and have available the appropriate valid travel documents for their voyage.  Any guest travelling without the proper documentation will not be allowed to board the ship and no refund will be made to the guest.  Passports must be valid for at least 6 months after your journey's completion date.

If your booking is fully paid, you can check in online or via our app between 90 days and 24 hours before the scheduled departure time of your Journey.

If you encounter any issues and you are unable to enter your details online please contact our Ambassadors or speak to our Ground Handling team when you arrive at the terminal to check in.

As part of the check-in process, you will need to confirm travel documents and we will ask you to confirm your contact details.