There is no substantial difference; our boutiques are operated in-house by Explora Journeys directly, in compliance with the brand’s strategy and guidelines.

We offer the same products as any other boutique worldwide (that is, all the collections/lines of the brand including “boutique exclusive” items), with the same full service and warranty coverage.

The only operational difference lies in the after-sales service, that Explora Journeys will not provide due to the peculiar tax status of its premises (that is, any product left onboard by a guest would necessarily need to be shipped back to mainland and imported in the country again, resulting in a longer and more expensive process for the guest).

We will, though, offer bracelet/strap adjustment and replacement services, provided the necessary spare parts are available onboard.

The guests can expect to find the complete range of products onboard, including novelties and selected special and limited-edition items. Unfortunately, Explora Journeys cannot disclose any detailed information about current or future availabilities nor confirm prices for specific items (the distinctive item code is to be referred to as “reference”). The guests will need to inquire in-person once onboard. Our team of specialist hosts will be available onboard for a tailored, dedicated shopping service.

Explora Journeys’ onboard currency is Euro. Products will be sold at a tag price in euros, benchmarked to either the US or European official retail price list of each brand.

All sales onboard EXPLORA I will be performed within a duty-free environment, and guests will need to act according to their status and destination’s import formalities upon disembarkation.

Guests will not be given the possibility to reserve an item in advance, and Explora Journeys does not offer any pay-and-collect service nor can accept any down payment at the moment.

No commitment to product availability nor to a feedback can be guaranteed in this regard.

Our team onboard will inform guests in regard to the actual availability of the product once they visit the boutique, but guests will not be allowed to buy multiple pieces of the same item or items in amounts deemed excessive by the guidelines provided for each brand and collection, that are established by the Head of Luxury Watches & Jewellery Retail of Explora Journeys.

For your convenience, a curated selection of travel essentials and cosmetics are available upon request for purchase at The Journey boutique on deck 4.