You are able to register an account with us without making a booking. Once you have made a booking, you will be able to access it through your account.

You have the following possibilities to place a booking: consulting your preferred Travel Advisor, booking online via our website or please contact one of our Explora Journeys Ambassadors who will assist you.

You have the following possibilities to place a booking: consulting your preferred Travel Advisor, booking online via our website or please contact one of our Explora Journeys Ambassadors who will assist you.

Please insert the total number of guests in your group when making a booking. In the next step, you will be able to select your suites according to the number of guests. Alternatively you can consult your Travel Advisor or contact one of our Explora Journeys Ambassadors.

All our Explora Journeys Ambassadors are equipped to assist you with your booking however if you would like to liaise with the same Ambassador, please ask for their name and extension number.

Reservations may be transferred to the Travel Advisor of your choice prior to final payment. We highly recommend speaking to your Travel Advisor before requesting a reservations transfer. In order to fulfil the transfer request, we will need the contact information of the Travel Advisor to whom you wish to transfer your reservation. Please note: this service is offered on a one-time basis and reservations that are made within final payment or paid in full cannot be transferred.

Yes it is possible. We clear any wait lists as suites become available.

We offer flexible booking conditions including an easy 'move your booking' policy. Please find more information by clicking here.

Please do not hesitate to contact us via contact@explorajourneys.com or call one of our Explora Journey Ambassadors.  To find the telephone number to call us from your country, please click on this link.

Please find our cancellation policy by clicking on this link.

Please find our cancellation policy by clicking on this link.

This is possible, provided that your replacement satisfies all the conditions for making the transfer to another person and written notice is sent to the company no later than 14 days before the departure of the journey.

We recommend that you contact your Travel Advisor or our Explora Journeys Ambassadors and they will provide the cost of the upgrade if available.

We offer a range of pre- and post journey and Destination Experiences which can be arranged by your Travel Advisor or through our Explora Journeys Ambassadors from the time of booking and up until 30 days prior to the start of your journey. Please click on the link to take find the different options available.

We are not currently offering air arrangements through Explora Journeys. Your Travel Advisor will be pleased to assist you with booking your flights.

We accept the following credit cards: Visa, Mastercard, American Express.

Your optional booking is held for 7 days whilst you make your decision to confirm. If you are paying by credit card, your card will be debited immediately.

Your optional booking is held for 7 days during which time you can confirm your booking by making the deposit payment of 25% of the Journey fare.  If your deposit payment is not made within 3 days then the optional booking will auto-cancel.  Should you wish to re-instate your optional booking, please contact your Travel Advisor or one of our Explora Journeys Ambassadors.

We ask you to pay a deposit of 25% of the Jouney fare within 7 days (depending on the departure date) after placing your option booking to secure the reservation. If no payment is made, the option will be cancelled.  Please click on this link to find our payment terms and conditions.

Depending on your departure date we ask for a deposit of 25% within 7 days after you make your optional booking.

Gratuities are included in your journey fare.

A deposit of 25% of your Journey fare, depending on your departure date, is required to confirm your optional booking.    

The Journey fare includes the following items: suite accommodation, meals onboard, alcoholic beverages, cocktails, soft drinks, mineral water, gratuities, port charges, WiFi internet access, entertainment where offered and complimentary transfers from port to town centre where applicable. Depending on the suite category or the promotional fare booked, additional benefits can be granted. The Journey fare does not include any medical expenses, any independent contractors' services or products or Destination Experiences. Food & Beverage exclusive products can be available for an additional fee.  The optional booking will be confirmed and the booking confirmation shall be sent once a deposit equal to 25% of the total Journey fare per person is paid.  Please see our full booking terms and conditions by clicking on this link: (LINK).  The details of the additional inclusions for Penthouse and Residence Suites can be found by clicking this link (LINK).

Our Extended and Grand Journeys offer guests the opportunity to discover and explore even more, by combining multiple Journeys or through longer sailings to wonderful destinations.  You can enjoy value savings when combining multiple sailings to create Extended Journeys and this can lead to savings of up to 5% compared to booking the journeys individually.  With longer immersive sailings, our Grand Journeys Collection allows savings of up to 10%. For more information, please contact your preferred Travel Advisor or one of our Explora Journeys Ambassadors.

During the online booking process, the journey fare is shown per suite and your preferred Travel Advisor or our Explora Journeys Ambassadors are pleased to assist if you would like further information on our suite journey fares.

With significant savings and flexible travel dates available for those who pay in full, our Explora Early Booking Benefit is ideal for guests who like to plan ahead. This benefit can be combined with Flexible Journeys, Extended and Grand Journeys savings, Journeys for Solo Travellers, additional guests, and younger travellers savings. The benefit is available up to 105 days prior to departure; our standard cancellation policy applies; and full payment is expected within three days. Savings vary according to journeys, dates of booking and categories of suites.  Please ask your preferred Travel Advisor or one of our Explora Journeys Ambassadors for more information.

Our Journey fares are the same great value whether you choose to book through your preferred Travel Advisor, online or with us directly.

We do not have a discounting strategy however should your fare be reduced for any reason, we will adjust your fare accordingly.

Once you have finalised your booking, you will receive an email with the booking confirmation.  You will receive an updated booking confirmation if any changes or additional payments are made within your booking. 

Our documents will be generated as e-documents, with important information attached as a PDF. This will allow the document to be printed locally at any time. Your booking confirmation will always reflect the very latest information. Luggage tag holders to affix to your luggage with be provided to you upon arrival at the port check-in terminal.

You will find a detailed overview of your journey within your booking confirmation and travel documents . You will also be provided with a day to day plan online.

We do not accept animals onboard Explora Journeys. If you require the assistance of a service animal, please let us know when placing a booking.

We recommend that you contact your Travel Advisor or our Explora Journeys Ambassadors and they will provide the cost of an upgrade if available.

Each of our suites is designed for double occupancy and the supplement for single occupancy in all suite categories may vary per journey, starting from 15%. Single supplement fares are subject to change on selected journey.

We would love to welcome you and your entire family onboard. There are a number of inter-connecting suites available. Please note that our individual suites and residences are limited to an occupancy of maximum four guests . 

We happily welcome our younger guests onboard Explora Journeys. During the usual school and seasonal holidays, we offer a special children's programme for our Young Explorers. As regarding our fares: infants between 6 months and 2 years of age sail for free;  children and young adults up to the age of 18 will be eligible for additional savings of up to 50%.