Life on Explora
Inclusions
Unique Complimentary Experiences
Enjoy an astonishing selection of complimentary experiences - your journey includes everything you would expect from the most uniquely luxurious experience at sea.
All Journeys Include:
Unlimited fine beverages*
Shuttle services from port to city centre**
Bottle of wine and spirit of the guests’ choice upon arrival
In-suite welcome bottle of champagne and sweet treats
Plus additional benefits for guests staying in Ocean Grand Terrace Suites, Ocean Penthouses and Ocean Residences.
* Fine wines and premium spirits, speciality coffees, teas and soft drinks available anytime, including in-suite mini-bar. For fine wine and spirits connoisseurs or those wishing to elevate their experience or celebrate a special occasion, an ultra-exquisite selection of wines, spirits, and liqueurs, will also be available for an additional fee.
** Where required/available
Additional Benefits
In addition to our journey inclusions, we offer an array of exclusive benefits tailored to your suite category.
All-inclusive Journey benefits plus:
• Priority dinner reservations for select culinary venues
• Complimentary pressing of garments, within 24 hours after check-in (once per journey)
• One bag of laundry per suite (one per journey), up to 48 hours before check-out
Ocean Grand Terrace Suites benefits plus:
• Priority check-in and embarkation (where available)
• One additional bottle of spirit or wine of the guests' preference (three bottles in total)
Ocean Penthouses benefits plus:
• Private butler services by our Residence Hosts
• Enhanced In-Suite Dining exclusive menu, including specialties from several culinary venues
• Enhanced In-Suite Dining breakfast menu served in-suite
• In-suite full bar setup with a selection of premium spirits, wines and soft drinks
• Priority reservations for Destination Experiences
• Unlimited complimentary laundry and pressing services
• Personal welcome by a Residence Host and priority embarkation upon arrival
• VIP lounge at embarkation (where available)
• Round trip airport to port or airport to hotel ground transfers included (available up to a distance of 50 miles/80 km each way from/to port or hotel and from selected airports)
Ocean Residences benefits plus:
• Dedicated private butler services by the Residence Manager
• In-suite welcome bottle of Dom Pérignon champagne upon arrival
• Unlimited priority reservations for all culinary venues
• Priority access to the Ocean Wellness – The Spa thermal area
• Complimentary treatment at Ocean Wellness – The Spa (one treatment per guest per journey)
• Private driver ashore (one per journey, where available)
• Personal welcome by a Residence Manager and priority embarkation upon arrival
• Complimentary pre- or post-journey hotel night (where available, conditions apply)
• Roundtrip home to airport ground transfers included (available up to a distance of 50 miles/80 km each way from/to airport)
• Roundtrip transfers from/to hotel and port included for a distance of up to 50 miles/80 km each way from/to hotel/port
We are the Perfect Hosts.
Our culture of authentic, warm and intuitive service is delivered by a passionate and culturally intelligent team.
Our service style epitomises a sense of effortless luxury, where our guests can truly relax and be themselves.
World-Class Training brings World-Class Service
Explora Journeys is taking guest services to an entirely new level. The exclusive partnership with EHL Hospitality Business School is the perfect bedrock for delivering a transformative ocean travel experience.
Each and every onboard host will partake in this world-class training programme, entitled Guest Experience Foundations. The programme, executed by EHL Certified Trainers, heroes modern European service style, cementing Explora Journeys' commitment to an exceptional guest experience - across our six luxury ships.
- Emporium Marketplace
- Sakura
- Marble & Co. Grill
- Med Yacht Club
- Fil Rouge
- Crema Café
- Gelateria & Creperie at The Conservatory
- Explora Lounge
- In-Suite Dining
For those who are seeking to indulge in an award-winning dining experience, Anthology offers menus curated by the worlds` most celebrated chefs and pairing by illustrious winemakers. Dining at Anthology is truly a one-of-a-kind experience enabling discovery and enrichment, and is not part of the inclusive culinary experiences. Tasting menu – EUR 140 per person. Wine pairing – EUR 60 per person
The Chef’s Kitchen offers an immersive experience for 12 guests. Our culinary experts guide our guests through a journey of discovering new ingredients, flavours, textures and cultures. The Chef’s Kitchen cooking classes are not part of the inclusive culinary experiences.
For fine wine and spirits connoisseurs or those wishing to elevate their experience or celebrate a special occasion, an ultra-exquisite selection of wines, spirits, and liqueurs, will also be available for purchase.
