Life on Explora
Inclusions
Unmatched Complimentary Experiences Await
When you book with Explora Journeys, your stay is elevated with an astonishing selection of complimentary experiences with everything you would expect from the most uniquely luxurious experience at sea and more.
All Journeys Include:
Nine Culinary Experiences
Unlimited fine beverages*
Thermal Spa Access
Complimentary high-speed Wi-Fi
Wellbeing and fitness programmes
All on-board gratuities
Shuttle services from port to city centres**
Bottle of wine and spirit of the guests’ choice upon arrival
In-suite welcome bottle of champagne and refreshments
Authentic, cultured and intuitive service
Plus additional benefits for guests staying in Ocean Grand Terrace Suites, Ocean Penthouses and Ocean Residences.
Fine wines, premium spirits, specialty coffees, teas and soft drinks are available anytime, including in-suite. For connoisseurs or those wishing to elevate their experience or celebrate a special occasion, an ultra-exquisite selection of wines, spirits, and liqueurs, is also available for an additional fee.
** Where required/available
Additional Benefits
In addition to our journey inclusions, we offer an array of exclusive benefits tailored to your suite category.
All-inclusive Journey benefits plus:
• Priority dinner reservations for select culinary venues
• Complimentary pressing of garments, within 24 hours after check-in (once per journey)
• One bag of laundry per suite (per journey), up to 48 hours before check-out
Ocean Grand Terrace Suites benefits plus:
• Priority check-in and embarkation (where available)
• One additional bottle of spirit or wine of the guests' preference (three bottles in total)
Ocean Penthouses benefits plus:
• Private butler services
• Enhanced In-Suite Dining exclusive menu, including specialties from several culinary venues
• Enhanced In-Suite Dining breakfast menu
• In-suite full bar with a selection of premium spirits, wines and soft drinks
• Priority reservations for Destination Experiences
• Unlimited complimentary laundry and pressing
• Personal welcome by a Residence Host
• Priority embarkation
• VIP lounge at embarkation (where available)
• Round trip airport to port or airport to hotel ground transfers included (available up to a distance of 50 miles/80 km each way from/to port or hotel and from selected airports)
Ocean Residences benefits plus:
• Dedicated private butler services by the Residence Manager
• In-suite welcome bottle of Dom Pérignon champagne upon arrival
• Unlimited priority reservations for all culinary venues
• Priority access to the Ocean Wellness – The Spa thermal area
• Complimentary treatment at Ocean Wellness – The Spa (one treatment per guest per journey)
• Private driver ashore (once per journey, where available)
• Personal welcome by a Residence Manager
• Complimentary pre- or post-journey hotel night (where available, conditions apply)
• Roundtrip home to airport ground transfers included (available up to a distance of 50 miles/80 km each way from/to airport)
• Roundtrip transfers from/to hotel and port included for a distance of up to 50 miles/80 km each way from/to hotel/port
We are the Perfect Hosts.
Our culture of authentic, warm and intuitive service is delivered by a passionate and culturally intelligent team.
Our service style epitomises a sense of effortless luxury, allowing guests to truly relax and be themselves.
World-class training brings world-class service
Explora Journeys is taking guest services to an entirely new level. The exclusive partnership with EHL Hospitality Business School is the perfect foundation for delivering a transformative ocean travel experience.
Each and every onboard host will partake in this leading training programme, entitled Guest Experience Foundations. The programme, executed by EHL Certified Trainers, heroes modern European service style, cementing Explora Journeys' commitment to an exceptional guest experience across every ship.
- Emporium Marketplace
- Sakura
- Marble & Co. Grill
- Med Yacht Club
- Fil Rouge
- Crema Café
- Gelateria & Creperie at The Conservatory
- Explora Lounge
- In-Suite Dining
For those seeking an award-winning dining experience, Anthology offers menus curated by the world’s most celebrated chefs and paired with selections by renowned winemakers. Dining at Anthology* is a one-of-a-kind opportunity for discovery and enrichment, separate from the inclusive offering
The Chef’s Kitchen* offers an immersive experience for up to 12 guests. Guided by our culinary experts, guests explore new ingredients, flavours, textures and cultures.
For connoisseurs of fine wines and spirits or those wishing to elevate their experience or celebrate a special occasion, an ultra-exquisite selection of wines, spirits, and liqueurs, will also be available for purchase.
* Additional charge applies.
