BACK
MENU
Book a Journey
Contact us
Description
Destinations
Destinations
All Our Destinations
Mediterranean & Western Europe
Caribbean & Central America
Grand Journeys
Destination Experiences
Destination Experiences
Overview
All Experiences
Beyond Boundaries
Tailored Experiences
Enchanting Explorations
Destination Essentials
In-Country Immersions
Pre- & Post-Journey Additions
Description
Ships
Ships
Overview
EXPLORA I
EXPLORA II
Design
Sustainability Commitment
Description
Suites
Suites
Overview
Ocean Suites
Ocean Penthouses
Ocean Residences
Owner's Residence
Description
Life On Explora
Life On Explora
Overview
Dining
Lounging
Ocean Wellness
Entertainment
Shopping Experiences
Multi-Generational Journeys
Inclusions
Exclusive Offers
My Explora Account
My Journeys
My Account
Support / Contact
Logout
Web Check-in
CONTACTS
Book a Journey Book
CONTACTS
Opening hours: 24/7
Call: 00 800 08250863
contact@explorajourneys.com
Request a Call

Frequently Asked Questions / Loyalty
Browse help topics
About Explora Journeys
Booking
Clothing
Culinary Experience
Currency
Destination Experience
Documents
Embarkation and Disembarkation
Entertainment & Enrichment
Feedback
Health & Safety
Homes at Sea
Loyalty
Luggage
Onboard Service
Port
Ship
Spa & Wellbeing
Special Request
Sustainability & Environmental Responsibility
Retail
Technology/Digital
Transfers
Air Travel
Loyalty
General Information
Are past guests from MSC eligible for any discounts?

Please reach out to your preferred Travel Advisor or one of our Ambassadors at the Explora Experience Centre to learn more about our Exclusive Offers, and ensure that you are registered for the Explora Journeys newsletter to receive the latest news and promotions.

Are members of the Yacht Club eligible for any discounts?

Please reach out to your preferred Travel Advisor or one of our Ambassadors at the Explora Experience Centre to learn more about our Exclusive Offers, and ensure that you are registered for the Explora Journeys newsletter to receive the latest news and promotions.

How can I join the Loyalty programme?

We are finalising our guest loyalty programme and will communicate the programme to you as soon as it is ready.

My loyalty programme is for another hotel/ cruise line – will I be eligible for a loyalty programme status match from Explora Journeys?

Please reach out to your preferred Travel Advisor or one of our Ambassadors at the Explora Experience Centre to learn more about our Exclusive Offers, and ensure that you are registered for the Explora Journeys newsletter to receive the latest news and promotions.

I have a question on the Exclusive Welcome Match programme – is there someone I can speak to?

Please reach out to your preferred Travel Advisor or one of our Ambassadors at the Explora Experience Centre to learn more about our Exclusive Offers, and ensure that you are registered for the Explora Journeys newsletter to receive the latest news and promotions.

Talk to us
Contact us
Need Help? Please Call
00 800 08 250863
Opening hours 24H - Monday to Friday
Write
Email Customer Care

contact@explorajourneys.com

RECEIVE SPECIAL OFFERS

Stay informed and inspired – join our newsletter for the latest offers and destinations.

Flag fr
English

COPYRIGHT 2024 EXPLORA JOURNEYS

English
Français