You will find the time slot of embarking the first day on your travel documents.

You will find the time slot of embarking the first day on your travel documents. If you are not sure where to find this information, please don't hesitate to contact one of our hosts.

You will find the time slot for your first day embarkation on your travel documents. The embarkation time may vary depending on the suite category booked.

We have a partner team in each port to assist you and act on any changes and ad-hoc scenarios. They work with our onshore and onboard teams to find the best available solution for any scenario.

The detailed overview of your journey on the website and on your travel documents advises which ports we are docked in and which ones we use tenders.    

It is mandatory to go through customs prior to embarking and disembarking the ship and subject to the regulations in place in each country.

This information is available on your booking confirmation and online.

Please make sure to be at the port on time and should there be any issue, please contact us immediately.

Should you miss your embarkation time, please contact us immediately for options on joining us at our next port of call. 

We will meet you at the airport upon arrival. We ask that you please look out for our colleagues with signs so that they can direct you to your transfer.

Yes, it is mandatory to go through the security check prior to embarking the ship.

You are able to do the check-in online via your mobile device or computer/laptop.