Your safety
Guests well-being and safety are our primary concern
As you can imagine, our guests’ well-being and safety are our primary concerns. Every aspect of your journey has undergone meticulous planning: increased sanitation measures, upgraded air filtration systems and enhanced medical facilities are all in place to ensure that the overall experience is focused on your comfort and enjoyment in a safe environment.
Thoughtful hosts
- As thoughtful hosts, we care not just for what you may require but also how you feel. To that end, all your hosts are fully vaccinated.
Medical Service Onboard
- The preventative health and safety steps in our procedures are designed to mitigate the risk of any health-related transmission on board.
- In the event that someone should fall sick, we have a fully equipped onboard 24/7 Medical Centre with highly qualified medical staff who are fully trained and who are supported by a 24/7 onshore medical team.
- In case of flu-like or other symptoms, guests should immediately notify the Medical Centre where complimentary treatment will be provided.
- If the onboard medical team suspects a contagious case, a comprehensive procedure and response plan will be activated in close cooperation with the health authorities.
- In an extreme case of contagious risk, the guest could be asked to isolate within their suite.
- If a guest is then not considered fit to travel or is required to interrupt their journey, they will be assisted in their next steps to return home or will be potentially treated in a local medical facility to ensure maximum support and care.
- We strongly encourage guests to check their current insurance coverage or purchase travel insurance that includes coverage for COVID-19.
Intensive Sanitation
- Explora Journeys observes the highest standards of cleanliness throughout the ship.
- There is continuous disinfection of public areas, and suites have daily intensive botanical non-toxic microbial disinfection.
- All guests are encouraged to engage in frequent handwashing. Hand sanitizer is accessible at all times throughout the ship.
Life Onboard
- Our ship allows our guests to enjoy ample and uncrowded indoor and outdoor public spaces. Restaurants, lounges and bars, entertainment and enrichment activities, wellness facilities, outdoor areas and pools, as well as all other guest services and facilities are available and fully operational.
- Onboard services are subject to changes based on local regulations or other restrictions.
Destination Experiences
- For the best ashore experience, we recommend our guests to explore the destinations with the comfort, convenience, and safety of the Explora Journeys Destinations Experiences, which can be reserved pre-journey and onboard.
Air Filtration
- Upgraded air filtration systems have been installed to continuously supply fresh and filtered air throughout the ship.
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